Los Angeles International – LAX 1-310-646-5252
Burbank – BUR 1-818-840-8840
Santa Barbara - SBA 1-805-967-7111
Private airport shuttle service available. Please contact our Front Desk Staff for information.
Our Front Desk Staff will be happy to assist you with arrangements for car rental or limousine service.
BABY CRIB/ROLLAWAY BED
Our Front Desk Staff will be happy to deliver a complimentary crib to your guestroom. Rollaway beds are available on a first-come, first-served basis. There is a $10 per night charge for rollaway beds.
Express Start ™ is a complimentary breakfast buffet available in the Hotel Great Room adjacent to the Lobby. Breakfast is available from 6:30 a.m. through 9:30 a.m. daily.
Located on the first floor in the Lobby. Our business center is open 24 hours a day and is equipped with two computers, internet access, and printer service. Printed pages are $0.25 each and they print to the Front Desk.
CHECK-IN TIME – 3 P.M.
Should we be unable to provide an early check-in, we can assist with storage of your baggage.
CHECK-OUT TIME – NOON
If your departure time does not coincide with your check-out time, please contact our Front Desk Staff. Every effort will be made to accommodate your request. A late check-out might not be available and a fee may apply.
Contact our Front Desk Staff for information about nearby places of worship or refer to the “Out & About” section of this directory for a list of nearby locations.
Located at the hotel Front Desk. Copies are $0.10 per page.
FedEx and UPS make regular pickups at the Front Desk Monday-Friday, excluding holidays. The last pickup of the day is at 3 p.m. Please call our Front Desk Staff for information about other courier services.
We honor MasterCard, American Express, Visa, Discover, Diners Club, and JCB.
DRY CLEANING/VALET LAUNDRY
Same day service is available Monday-Friday. Laundry left at the Front Desk by 6 a.m. will be available for pickup after 7 p.m. Service is not available Saturday, Sunday, or holidays. A laundry bag is located in your guestroom closet. Dry Cleaning and Valet Laundry services are provided to our guests by an outside vendor. The hotel is not responsible for loss or damage resulting from using this service. There is a $25 minimum.
EMERGENCIES Dial 9 + 911
Form medical assistance or in case of an accident.
The Hotel FAX number is 1-805-566-9433. Contact our Front Desk Staff for assistance with sending or receiving a FAX. There is a $.25 charge per page for each incoming FAX, and a $1.00 charge plus the cost of any long distance for each outgoing FAX.
Our Fitness Center is located on the Second Floor, in the west corridor. Available from 5:30 a.m. to 11:00 p.m. daily, our fitness center is equipped with a treadmill, an elliptical trainer, a recumbent bike, a multi-gym, and free weights. Your room key is required for access.
“FORGOT SOMETHING?” Program
If you forgot to pack any standard toiletry item (toothbrush, toothpaste, shaving cream, razor, or comb), just call our Front Desk Staff and we’ll get you a complimentary replacement right away.
If you have any questions or a special request, we’re here to help you.
Our Guest Laundry is located on the First Floor, in the west corridor and is available from 7:30 a.m. to 10:00 p.m. Our machines are coin operated and we offer two washers and two dryers. Cost is $2.00 per wash load, $2.00 per dryer load. Laundry supplies, including detergent, dryer sheets, and quarters are available at the front desk. Your room key is required for access to the guest laundry room.
Conveniently located in your guestroom bathroom, our hair dryers are wall mounted with a night light.
HOTEL OPERATOR/FRONT DESK
If you have any special requests, our Housekeeping Staff will be please to assist you. Housekeeping service is generally available from 8:30 a.m. to 4:00 p.m. daily.
Ice Machines are located on both floors, near the elevator.
INTERNET ACCESS Dial 0
Complimentary high-speed Internet connection is available in your guestroom. Complimentary wireless Internet access is available throughout the hotel in guestrooms, lobby, and public spaces. If you have difficulty connecting, please contact our Front Desk Staff for assistance or contact Technical Support directly at 1-888-897-3082.
IRON AND IRONING BOARD
Conveniently located in your guestroom closet
LOST AND FOUND Dial 0
Please call our Front Desk Staff to report any lost or found property
MANAGER ON DUTY Dial 0
MEETINGS Dial 0
Our Rincon Room features over 200 square feet of meeting space. We are able to accommodate groups of 8-10. Our Sales Staff will be happy to help arrange your next function. Please call for information.
MESSAGES AND VOICE MAIL Dial 27
Messages are indicated by a flashing light on the telephone. Touch 27 or the flashing button and follow the instructions to retrieve and manage your messages.
Complimentary USA Today newspapers are available in the Lobby Monday- Friday
Pets are allowed in designated guestrooms. Certain room types are NOT pet friendly. There is a $15.00 per night charge per room. Service animals are not considered pets. Pets may not be left alone in guestrooms at any time. Owners are responsible for, and will be charged for, damage caused by pets. Violations of our Pet Policy, or unregistered pets discovered in guest rooms will result in a $150.00 charge + damages. Please contact the Front Desk with any questions.
PRIVACY Dial 0
A privacy sign is located on each guestroom entry door. For telephone privacy, please contact our Front Desk Staff.
RAPID CHECK-OUT Dial 0
Rapid Check-out is available for all guests who wish to settle their account with a credit card. Please contact our Front Desk Staff for assistance.
REFRIGERATORS AND MICROWAVE OVENS Dial 0
Small refrigerators and microwave ovens are available in each guestroom. The small refrigerators are equipped with motion sensors that will turn on once food is present.
RESERVATIONS Dial 0
For future reservations at our location, please call our Front Desk Staff at 1-805-866-9499 or 1-800-HOLIDAY (1-800-465-4326)
SAFE DEPOSIT BOXES
Complimentary and available at the Front Desk. The hotel cannot be held responsible for valuables left in your guestroom.
Located in the Lobby and open 24 hours a day. Basic non-alcoholic beverages, snacks, and microwavable meals are available as well as some basic sundry and over-the-counter medical supplies.
Smoking is not permitted anywhere inside the facilities. This includes all public spaces inside the building and all guestroom. Designated smoking areas are provided outside each entrance. California law prohibits smoking within 20 feet of any entrance or window of the hotel. Violation of our Smoking Policy will result in a $150.00 charge + damages.
SWIMMING POOL Dial 0
Located outside on the north side of the building. Our pool is open year-round, from 7 a.m. – 10 p.m. daily. There is no lifeguard on duty. Parents are required to be present, inside the fenced pool area at all times when their children are in the fenced pool area. Both our pool and spa are Accessible with lifts for those who need them. Because lift batteries need to be kept charged, they are stored at the hotel Front Desk. Please call the front desk to request lift batteries be installed if you need to use the lifts.
TAXI SERVICE Dial 0
Our Front Desk Staff will be happy to arrange taxi service.
Amtrak has a station in Carpinteria. Call 1-800-USA-RAIL (1-800-872-7245) for information
TRANSPORTATION Dial 0
Need assistance getting around town? Call our Front Desk Staff for information and transportation options.
TRAVELERS WITH DISABILITIES
This hotel, like all hotels in the Holiday Inn Express™ system, is committed to providing accessible facilities for travelers with disabilities. If you encounter barriers during your stay, please contact the Manager on Duty. If you have further comments regarding your stay, let us know by calling Guest Relations at 1-800-621-0555 (within U.S. and Canada). The Hospitality Promise Program and the Holiday Inn Express Reservation Promise apply to all guests. If in the future you require an accessible guestroom, you can assist us in meeting your needs by making advance reservations through 1-800-Holiday (1-800-465-4326), requesting an accessible guestroom and let the agent know your individual needs.
We’ll be glad to wake you up so you can get your day started at the time you want. Simply call our Front Desk Staff and specify the time of your wake-up call. In addition, please be aware that your guestroom is equipped with an alarm clock on the radio next to your bed. We recommend that even if you request a wake-up call, you also set your alarm clock as a backup.